Legal Notice
& Privacy Policy

The Sarfnav website is committed to protecting individuals’ rights, particularly with regard to automated data processing, and, in the interest of transparency with its users, has implemented a policy describing all data processing activities, their purposes, and the means available to individuals to exercise their rights.

For further information regarding the protection of personal data, please visit the CNIL website: https://www.cnil.fr/

By continuing to browse this website, you accept without reservation the following terms and conditions of use.

The current online version of these terms and conditions is the only version applicable throughout the use of the website until it is replaced by a new version.

Article 1 – Legal Notice

1.1 Website (hereinafter referred to as “the Website”): Sarfnav

1.2 Publisher (hereinafter referred to as “the Publisher”): Ilago EURL, with a share capital of €13,000, whose registered office is located at 22 bis rue Lord Kitchener, 22100 Dinan, France, represented by Philippe Fourrier in his capacity as Managing Director, registered with the French Trade and Companies Register under number 751506189.

Telephone: +33 (0)2 96 85 43 87

Email: dinan@ilago.eu

1.3 Hosting Provider (hereinafter referred to as “the Host”):

The Sarfnav website is hosted by OVH, registered with the Roubaix-Tourcoing Trade and Companies Register under number B 424 761 419, whose registered office is located at 140 Quai du Sartel, 59100 Roubaix, France.

Article 2 – Access to the Website

Access to and use of the Website are strictly reserved for personal use. You agree not to use this Website or the information and data contained therein for commercial, political, advertising, or promotional purposes, including the sending of unsolicited commercial emails.

Article 3 – Website Content

All trademarks, photographs, texts, comments, illustrations, images (animated or otherwise), video sequences, sounds, as well as all software applications used to operate this Website, and more generally all elements reproduced or used on the Website, are protected under applicable intellectual property laws.

They are the exclusive property of the Publisher or its partners. Any reproduction, representation, use or adaptation, in whole or in part, of these elements, including software applications, without the prior written consent of the Publisher, is strictly prohibited.

The Publisher’s failure to initiate legal proceedings upon becoming aware of unauthorized use shall not constitute acceptance of such use or a waiver of its right to take legal action.

Article 4 – Website Management

For the proper management of the Website, the Publisher reserves the right, at any time, to:

  • suspend, interrupt or restrict access to all or part of the Website, or reserve access to specific sections for a particular category of users;
  • remove any information that may disrupt the Website’s operation or violate national or international laws;
  • temporarily suspend the Website in order to carry out updates.

Article 5 – Liability

The Publisher shall not be held liable in the event of failure, malfunction, difficulty or interruption preventing access to the Website or any of its features.

You are solely responsible for the equipment you use to access the Website. You must take all appropriate measures to protect your equipment and your own data, particularly against Internet viruses and other malicious attacks.

You are also solely responsible for the websites and data you access. The Publisher shall not be held liable for any legal proceedings brought against you:

  • as a result of your use of the Website or any Internet-accessible service;
  • as a result of your failure to comply with these Terms and Conditions.

The Publisher shall not be liable for any damage caused to yourself, third parties, or your equipment as a result of your connection to or use of the Website, and you waive any claim against the Publisher in this respect.

If the Publisher becomes subject to legal or administrative proceedings as a result of your use of the Website, it reserves the right to seek compensation from you for any damages, costs, judgments, or expenses arising from such proceedings.

Article 6 – Hyperlinks

Users are authorized to create hyperlinks to all or part of this Website, subject to the Publisher’s approval. Any link must be removed upon the Publisher’s request.

Any information accessible via links to third-party websites is not published by the Publisher. The Publisher has no control over the content of such external websites and accepts no responsibility for it.

Article 7 – Collection and Protection of Personal Data

Your personal data is collected by Sarfnav.

Personal data refers to any information relating to an identified or identifiable natural person (“data subject”). A person is considered identifiable if they can be identified, directly or indirectly, in particular by reference to a name, identification number, or one or more factors specific to their physical, physiological, genetic, mental, economic, cultural, or social identity.

The personal information collected on this Website is primarily used by the Publisher to manage its relationship with you and, where applicable, to process your requests or orders.

The personal data collected includes:

  • Name
  • Email address
  • Telephone number

Article 8 – Your Rights Regarding Personal Data

In accordance with applicable data protection regulations, users have the following rights:

  • Right of access: You may request access to your personal data by contacting us using the contact details provided below. Before processing such a request, we may require proof of identity.
  • Right to rectification: You may request that inaccurate or incomplete personal data be corrected or updated.
  • Right to erasure: You may request the deletion of your personal data, subject to applicable legal obligations.
  • Right to restrict processing: You may request that the processing of your personal data be restricted under the conditions provided for by the GDPR.
  • Right to object: You may object to the processing of your personal data where permitted by applicable law.
  • Right to data portability: You may request a copy of the personal data you have provided in a structured, commonly used and machine-readable format.

You may exercise these rights by contacting us using the contact form available on this Website.

Any request must be accompanied by proof of identity and include the address at which you wish to receive our response.

We will respond within one month of receiving your request. This period may be extended by up to two additional months where necessary due to the complexity or number of requests.

In accordance with French Law No. 2016-1321 of 7 October 2016, you may also provide instructions regarding the handling of your personal data after your death.

For more information, please visit the CNIL website: https://www.cnil.fr/

You also have the right to lodge a complaint with the CNIL: https://www.cnil.fr/

However, we encourage you to contact us first so that we can attempt to resolve your concern directly.

Article 9 – Use of Personal Data

The personal data collected is used to provide, improve and secure the services offered through the Website.

The legal basis for processing your personal data is the performance of the contractual relationship between you and the Website.

Personal data may be used for the following purposes:

  • Providing access to and use of the Website;
  • Managing and optimizing Website operations;
  • Providing customer support;
  • Verifying and authenticating user information;
  • Personalizing services and content based on browsing history and preferences;
  • Preventing fraud, malware, security threats and incidents;
  • Managing disputes with users;
  • Sending commercial or promotional communications, where permitted by law.

Article 10 – Data Retention Policy

Your personal data is retained only for as long as necessary to provide our services or customer support.

Where reasonably necessary or required by law, we may retain certain information for longer periods in order to comply with legal obligations, resolve disputes, prevent fraud or abuse, or enforce our contractual terms, even after your account has been closed or our services are no longer required.

Article 11 – Sharing Personal Data with Third Parties

Personal data may be shared with third parties located exclusively within the European Union in the following circumstances:

  • When users voluntarily publish information in public areas of the Website;
  • When users authorize a third-party website to access their data;
  • When the Website relies on service providers to deliver customer support, advertising or payment services. Such providers have limited access to personal data and are contractually required to process it in compliance with applicable data protection laws;
  • When disclosure is required by law or necessary to comply with legal proceedings, administrative requests or regulatory obligations.

Article 12 – Commercial Communications

You may receive commercial communications from the Publisher. If you do not wish to receive such communications, please let us know by using the contact form available on this Website.

Your personal data may also be shared with the Publisher’s business partners for marketing purposes. If you do not wish your data to be used in this way, please notify us using the Website’s contact form.

If, while browsing this Website, you access personal data relating to other individuals, you must refrain from collecting, using, or processing such data in any unauthorized manner or in any way that could infringe their privacy or reputation.

The Publisher declines all responsibility for any misuse of such information. Personal data is retained and processed only for the period required under applicable legislation.

Article 13 – Cookies

What is a cookie?

A cookie is a small electronic file stored on your device (computer, tablet, smartphone, etc.) when you browse a website, read an email, install software, or use a mobile application, regardless of the type of device used.

Source: https://www.cnil.fr/fr/cookies-traceurs-que-dit-la-loi

The Website may automatically collect standard technical information.

Information collected indirectly is used solely to monitor traffic volume, usage patterns, and Website performance, to improve the Website’s design and functionality, for administrative purposes, and more generally to enhance the services provided.

Where applicable, cookies from the Website Publisher and/or third-party providers may be stored on your device with your consent.

Upon your first visit, a banner explaining the use of cookies will be displayed. Before continuing to browse the Website, you will be asked to accept or refuse the use of cookies.

Your consent will remain valid for a period of thirteen (13) months. You may withdraw your consent and disable cookies at any time through your browser settings.

Article 14 – Product Images

Photographs and illustrations accompanying product descriptions are provided for illustrative purposes only and are not contractually binding on the Publisher.

Article 15 – Governing Law

These Terms and Conditions are governed by French law. Any dispute relating to the interpretation or execution of these Terms shall fall within the jurisdiction of the courts having authority over the Publisher’s registered office, unless mandatory legal provisions provide otherwise.

Article 16 – Contact Us

If you have any questions regarding the Website, the products or services presented on it, or these legal notices, you may contact us using the contact form available on the Website’s Contact page.